Frequently Asked Questions

Coming soon:  Insomnia Treatment FAQ’s

What are your credentials?

How does online counselling work?  What can I expect? How is writing therapy helpful?

How can I get started?

What kinds of issues can I get help with?

What are the Advantages of online counselling compared to in-person counselling?

What are the Potential Drawbacks of online counselling compared to in-person counselling?

What does the research say about the benefits and effectiveness of online counselling?

When is Online Therapy Not a Good Idea?

How much does it cost?

Are counselling fees covered by my extended health care plan?

What kind of encryption technology is used for privacy and security?

What if I have a simple question that doesn’t involve any personal information about myself?

What are the computer system requirements to be able to use the secure, encrypted online counselling system?